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Terms and Conditions

INTRODUCTORY SWEET OFFER

* Existing members or those who have previously enjoyed our half-price offer are not eligible.

* If The Sweet Club find previous members taking advantange of this offer then no Sweet Box would be sent out and you would get a full refund.

* After your Introductory Sweet offer box you will automatically continue to receive Sweet Boxes charged at the full price - depending on your subscription - unless you suspend or cancel your account.

ENROLMENTS

* Joining The Sweet Club, enrolments and orders are subject to acceptance. We reserve the right to cancel your membership at anytime if it becomes apparent that, in our opinion, the postal service in your area is too unreliable.

* If you move house or change address, you must notify us immediately to ensure that no order is sent out to the wrong address, We will not be held responsible for any order sent to the wrong address.

* Upon joining us and supplying us with your telephone number, you give us permission to contact you with regards to your account.

GUARANTEE

* Due to the nature of the manufacture of our Sweets, we can not guarantee that they are free from traces of nuts, free from gelatine, free of whey powder, cocoa powder, pork gelatine only and certain ‘E’ numbers. We are sorry for any inconvenience this may cause.

* We do our best to ensure that all the Sweets are sent out in perfect condition. We cannot accept responsibility for the climatic conditions experienced once the Sweets have been dispatched e.g. Chocolate melting when exposed to heat.

* The Sweet ingredients list on the website may change slightly from time to time, hence we cannot guarantee that the ingredients list displayed is exact. We do our very best to keep it up to date, but contact us if you require up to date ingredient information.

DELIVERY

* Delivery can only be sent free to addresses within the UK and Northern Ireland only. WE NO LONGER SEND OVERSEAS / OUTSIDE UK.

* The Box of Sweets are shink-wrapped to ensure the Sweets are protected from moisture.

* Delivery is made via Royal-Mail which we think provides the best service at a reasonable cost.

* We cannot guarantee that your Sweet Box will fit through your letter box.

* Delivery times may vary depending on your address and circumstances impacting Royal-Mail e.g Snow etc. We will not be held responsible for delays outside our control.

* We try and make all the packaging Bio-degradable.

RETURN, REFUND & CANCELLATION POLICY

* We do hope that you will be completely satisfied with your Sweet delivery but if not, then please notify us within 7 days and we will refund or replace your delivery.

* For a refund or replace, you must return your Sweets within 7 days. Please enclose your contact details, the order sheet and the details of the problem.

DATA PROTECTION

* We store and process customer data in accordance with the current legal requirements of the Data Protection Act. We will only use customer information to simplify regular log in to our site.

STATUTORY RIGHTS

* The Terms and Conditions do not affect your Statutory Rights.

* We reserve the right to change these Terms and Conditions at our discretion, with or without notice to you.

THE SWEET CLUB Ltd

141

White Edge Moor

Liden

Swindon

SN3 6NG

WEBSITE, PICTURES AND CONTENT IS COPYRIGHT OF THE SWEET CLUB LTD 2016

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